A young lady has recently accused online taxi platform, ‘Taxify’ for allegedly doing nothing about her friend’s recent assault case.
According to the lady, a report has been made prior to this time, narrating how her friend was robbed of all her belongings and beaten with injuries afflicted on her body by a Taxify driver
A photo depicting the injuries was also sent to Taxify to back up the report, however the authorities ignored the report.
The lady has called out the transportation company on social media to lay out the accusation which has since sparked a controversy.
Below is the angry post by the ill treated customer;
Taxify has reacted to this accusation in a released statement just a couple of minutes ago which read;
Early today, we received troubling news of an incident that occurred between a (male) driver-partner and a (female) rider on our platform where allegations of harassment and violence have been made.
Upon receiving news of this incident, we immediately contacted the rider and expressed our concern to her in person. Our lawyers have petitioned the State Intelligence Bureau and the Nigerian Police Force to take up the matter. The incident is currently under investigation with these authorities and we are giving all the necessary cooperation.
We at Taxify are committed to providing reliable ride experiences for our riders. Creating a safe and healthy experience is an absolute part of this.
We have zero tolerance for any and all forms of harassment and violence.
It is our policy to immediately ensure that upon such serious allegations – as in this case – the drivers account and access to the platform are taken away, which we have done.
We will be following the case with the State Intelligence Bureau and the Police keenly. We are determined to help see it to a just resolution.