for a little over a decade but the brand has existed for over 35 years. I
can boldly tell you that my passion for the job has kept me focused.
I’m also motivated by the positive feedback that we have been receiving
and the fact that we have customers who have been with us for over two
business in 2000 and this was because at that time, none of her children
lived in Nigeria. My siblings and I lived abroad and my mum didn’t
think any of us was ever going to return to Nigeria. I was the first of
my siblings to relocate to Nigeria and when I did, I wasn’t involved in
the business. This was because I worked in the banking,
telecommunications and oil and gas sectors at different times. Having
garnered some valuable work experience, I embarked on a one-year hiatus
to reflect on the next phase. It turned out to be Lady Cobbler.
was already somewhat knowledgeable about the business. Although I
studied Law at University of Westminster, I already knew so much about
shoe repairs. I played with materials at the store before I turned six
and they became a part and parcel of my life. When I took over the
business, I refurbished the machines and engaged the services of some of
the cobblers who had worked with my mum in the past. Because they knew
me since I was a child, they put me through and in 2006, we were open
am glad I had garnered valuable work experience. I feel like I was born
to do what I currently do. I have also learnt a lot on the job and
working with my brand comes naturally to me. Although we render a
necessary service, it’s quite thankless.But, I think it is unfair to say
so, because we do have customers that appreciate what we do. So far, I
have no regrets.
a guest asked what I did for a living. As soon as I told him, I was a
lady cobbler; he asked to look at my hands because he found it difficult
to believe that I was being serious. When people complain about their
shoes. I tell them that we can do a size reduction or make it bigger if
it’s too tight. If they say that the heel is too high, I inform them
that I can reduce the heel. They find it hard to believe that we are
able to do all that I have listed. We do have the machinery, and
experienced staff; some of them have between 20 to 30 years experience.
that my staff can hold me to ransom when they realise that I know close
to nothing about the business. To earn the regard of your workers, they
need to know that you know your business. When I can’t carry out the
repair myself, I can instruct my workers accordingly. For example, with
regards to heel recovery, (this becomes necessary when a heel becomes
trapped and damaged in interlocking stones, and has to be wrapped.), if
you don’t put the heels in the heater and allow the trapped air bubbles
to get out before you wrap it, you won’t get a smooth finish. This is
one of the many tricks I have had to teach my cobblers.
business because it keeps us on our toes. I know we are offering a good
service and one of the best in town. I know my cobblers will do their
best and we will go as far as we can to satisfy our customers.
when an international airline engaged our services as official repairer
for their luggage. It literally fell on our laps because we didn’t lobby
for it. We later realised that an old customer of ours who didn’t live
in Nigeria any longer recommended our services. We now have two stores
on the Island and another on the mainland.
Ikoyi-Lekki Bridge. My brother is a fitness trainer/physiotherapist, so
he helps me out with my fitness regimen.
that from my mum. I love classic pieces and I don’t follow fashion
blindly. My first bag was a Hermes, which was passed on to me by my mum.
The bag was much older than me and I was still able to use it because
it’s a classic piece. Trends come and go but classic pieces are
timeless. I can’t always afford classic pieces because I’m not wealthy.
But,when I save enough money to buy something, I look out for timeless